At The Urban Alternative and its affiliate ministries, we are committed to protecting your privacy and your personal information. We do not sell or rent your personal information to others. Your privacy is very important to us and we want you to be assured that our privacy practices are held to the highest standard—we take every precaution to protect your information.
- The Urban Alternative and its affiliate ministries are permitted to use your personal information as stated below.
An audited financial statement is available upon request from firstname.lastname@example.org.
Our Commitment to You
We appreciate your interest and support of The Urban Alternative and its affiliate ministries. We make an effort at all times to provide accurate information for your review while providing industry standard safeguards for any and all personal information you submit.
It is our policy to ethically and accurately share the needs and potential ministry impact so you can prayerfully consider sharing financially as the Lord leads and enables you. We believe the desire for all giving comes from God as He moves in the hearts and minds of people who are prepared by the Holy Spirit. Our part as ministries is to inform and provide giving opportunities without imposing undue obligation or pressure.
We assure you that your identity is kept confidential and we will not sell or rent your name to any other organization or corporation. We pledge to be responsible in our management, truthful in our advertising and cost-effective in our finances.
When you choose to make a donation of The Urban Alternative or our affiliate ministries, we ask for your name, address, zip code and e-mail. We will use this information in order to correspond with you, provide gift receipts and other news of interest. When you sign up to receive broadcast messages, sermon notes, ebooks, devotionals or Bible studies we need to know your e-mail address. This allows us to personalize our communications with you. When you make an online donation or create an Urban Alternative account, we collect all necessary personal information through securely encrypted Web forms. This information includes your name, contact information, including email and street address, credit card type, number, security code and expiration date and unique identifiers such as your Urban Alternative account number. Your contact information is used to contact you to resolve customer service issues. You can correct or update your personal information stored on our sites by completing the online contact form on the Contact page found under the About tab on our website.
When you subscribe to e-mails we collect any necessary contact information through securely encrypted Web forms. Upon registering you can request to receive e-mail communication from us. Our e-mail messages will contain instructions on how to unsubscribe or you may remove yourself from these mailing lists at any time by e-mailing email@example.com or firstname.lastname@example.org.
Surveys, Polls, Contests and Account Information
From time to time, we may collect information on our sites via market research, surveys, polls and contests. Participation is completely voluntary. This information may include, but is not limited to your name or address, demographic information such as your zip code or age. This information will be used for purposes of monitoring or improving the use and satisfaction of our sites. Information collected through surveys and polls will be used to analyze the use of our sites and improve the content and features. Contact information provided through contests will be used to notify winners and award prizes.
Aggregated Tracking Information
The Urban Alternative and its affiliate ministries collect several types of aggregated tracking information on its sites mainly by tracking page views to monitor visitor traffic patterns and site usage to help us further develop and improve the content and design of the site. This information includes, but is not limited to IP addresses, browser types and page views. This information is tracked in order to observe movement throughout the site to analyze trends and to improve the content and features to meet your needs. We may also collect your IP address to help diagnose problems with the server and to administer the site. This information is never linked to personal identification information.
How We Use Your Information
Sharing of Information
To provide specific services, we may partner with third-party vendors, such as credit card processing companies and consultant organizations or another nonprofit organization and ministries that may be of interest to you. We will share only the information necessary for these vendors to provide their services. The Urban Alternative will make reasonable effort to insure any information shared with third-party vendors is not retained, shared or used or any secondary purposes.
We reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law, or to comply with legal processes such as search warrants or subpoenas. We also reserve the right to disclose your personal information if we believe the information must be shared to:
- Address technical problems or perform network maintenance
- Investigate reports of users sending material using a false e-mail address, or of users sending harassing, threatening or abusive messages
- Protect against fraud, misuse or unauthorized use of our site or ministry
- Address emergencies, such as the risk of someone’s physical safety
The Urban Alternative and it affiliate ministries securely manages all customer data in accordance with consumer data protection laws enacted worldwide, including data handling, storage and security. We take every precaution to protect your personal information, both online and offline. Our sites have been designed with security as a priority and we have physical, electronic and procedural safeguards to protect the information we collect by this site. We use encryption for all sensitive account portions of our sites including online donations and contact forms. The information you enter into any of these areas is protected with the strongest encryption supported by your browser. We cannot guarantee that unauthorized third parties will be unable to bypass these safeguards and access the information you provide by our sites. If you have any questions about the security of our sites, please submit your email to email@example.com.
General Data Protection Regulation (GDPR) for European Union Members
For users in the European Union, we seek to abide by and comply with all GDPR requirements. These include cookie notifications on our websites that collect data, affirmative opt-in for email lists, a summary of your data that we have collected, and a means of removing your data from our database upon your request.
By subscribing, you have provided us with consent to send you text messages regarding our organization’s events and updates. Message frequency varies by events/preference. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. If your phone does not support MMS, you’ll receive SMS instead.
OPT-OUT OR STOP
If you wish to stop receiving text messages from The Urban Alternative, reply to any text message from 55659 and in the reply, text STOP. You many also stop text messages by calling us at 1.800.800.3222 or emailing us at firstname.lastname@example.org.
HELP OR SUPPORT
If at any time you need our contact information on how to stop text messages, reply to any text message from 55659 and in the reply, text HELP.
Upon receiving your text message, we will send you a text message with this information, In general, the messages we send provide you with information about our church events. Some of the text messages we send may include links to websites. To access these websites, you will need a web browser and internet access.
This program is supported by Alltel, AT&T, Boost, Sprint, Verizon Wireless, Virgin Mobile, MetroPCS, T-Mobile and U.S. Cellular. T-Mobile is not liable for delayed or undeliverable messages. Products and services are compatible with AT&T handsets.
We respect your privacy and will not distribute your mobile phone number to any third parties.
Links to External Websites
Our sites contain links to external websites and The Urban Alternative and its affiliate ministries are not responsible for the content or privacy practices of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personally identifiable information.